Coordinator – Adult and Group Program


Permanent / Full-time




Recovery Program Manager


Kuujjuaq, Québec

job posting end date

April 12, 2024


To be discussed

Isuarsivik Regional Recovery Centre acts as an addiction recovery centre for the 14 communities of Nunavik in northern Quebec. The Centre offers an 8-week in-house program in addition to a variety of continued care services including individual, couple, and family meetings, community support group activities as well as recovery sessions directly on the land.

The Coordinator – Adult and Group Program plays a crucial role in:

  • Overseeing the day-to-day management of adult and group programming delivery to in-house guests to ensure safety and quality services during their time at the Centre.
  • Implementing measures to maintain health certification standards from Accreditation Canada and the Quebec Department of Health and Social Services (MSSS).
  • Daily promoting and embodying values with colleagues, guests, and all stakeholders.
  • Establishing wellness and safety practices to foster a positive and empowering workplace for all.

Purpose of position

Under the direction of the Recovery Manager, the Coordinator – Adult and Group Program is a team leader who oversees the application of clinical processes and policies to ensure the smooth delivery and quality of Isuarsivik’s services. The Coordinator – Adult and Group Program is a great communicator and solution-driven individual who is also responsible for identifying and managing risks, as well as sharing them with department management. More specifically, the Coordinator – Adult and Group Program is responsible for the program delivery, supervision of the Recovery Counsellors and the day-to-day experience of guests during their time at the Centre.

Essential duties
and responsibilities


  • Assist in the intake process of guest applications.
  • Completes the intake process when arriving at the Centre with assigned guests upon arrival.
  • Assess stages of withdrawal and report any concerns regarding intake assessment results to supervisor if needed.
  • Assist guests in identifying potential problem areas, setting goals and aftercare plans.
  • Ensure guests respect their commitment to the recovery Centre rules, participating in the treatment program as per their engagement upon arrival and are aware of the consequences of non-participation.
  • Address guests’ concerns and discuss them with recovery team if needed.
  • Undertake and oversee periodic room checks for cleanliness and/or prohibited substances.
  • Advise supervisor of concerns relating to guests and/or activities at the Centre.

Guest Files

  • Manage and maintain guest files, records and reports.
  • Oversee maintenance of a complete file on each assigned guest which includes (running record regarding guest behaviour, attitude, activities and progress for the entire stay at the Centre).
  • Ensure Recovery Counsellor’s are keeping guest files updated and within the norms of the charting process and approach.
  • Maintain strict guest confidentiality.


Facilitation Skills

  • Prepare the Centre (classroom, supplies, activities etc.) for the new cycle.
  • Deliver program information according to the developed program.
  • Ensure the guests understand the presentation/lecture and material.
  • Observe and participate in group discussions and counselling with guests.
  • Plan, implement and participate in group activities in conjunction with the other departments.
  • Organize guest transport when required.



  • Oversee, and assess Recovery Counsellor’s day-to-day facilitation of groups and individual counselling.
  • Prioritize practical integration and liaising with Inuit Values and Practices Department (Youth Coordinator/Culture Coordinator/Cultural Counsellors) related to the adult & group services.
  • Lead daily coordination of the recovery programming/group planning with the Recovery counsellors and affiliated teams.
  • Work collaboratively within the Recovery team to support and create intervention plans.
  • Work with the Inuit Values and Practices and Recovery teams to develop extracurricular activities for the program guests.
  • Work with the Recovery Program Manager on linkages with external providers who also are involved in the program’s planning, scheduling, liaising.
  • Participate in the self-assessment process with the Recovery Program Manager for employees.
  • Participate in the delivery of training to all staff related to clinical pursuits along with the Recovery Program Manager.
  • Train new employees in the day-to-day functions of their job.
  • Attend regular supervision meetings with the Program Manager.
  • Guide and coach the support staff in order to ensure guests are supported.
  • Ensure that the assessments and interventions conducted are based on best practices.
  • Promote the development of professional qualifications of the Recovery Counsellors, Attendants and support staff through continued communication with the Recovery Program Manager, Inuit Values and Practices Manager and Attendants Coordinator.
  • Assist Recovery Program Manager to ensure program compliance with mandatory reporting laws, incident reporting, ethical guidelines and other reporting guidelines as required.
  • Responsible for scheduling the staff, including counsellors, negotiating absences and replacing such staff, in all of the recovery department.



  • Attend daily team meetings and provide constructive feedback to other counselling staff.
  • Debrief daily with counselors and inform evening attendants of any major issues/concerns prior to their shift.
  • Complete and submits required incident reports to supervisor.
  • Maintain confidentiality of staff and guests verbally, written, and on social media platforms.
  • Participate in on-call shifts rotation during the cycle.
  • Other duties as assigned by management.


  • University degree, preferably a Masters’ level, in a discipline of social intervention.
Work experience
  • 1 year of experience as supervisor or coordinator.
Knowledge and Skills
  • Strong communication (both oral and written) skills.
  • Good planning and organizational skills.
  • Excellent interpersonal skills including the ability to use tact and diplomacy and work under pressure.
  • Willingness to receive coaching.
  • Able to use all common office equipment including computer, projector and Microsoft Office suite.
  • Ability to work independently and as part of a team.
  • Promotes and maintains a healthy lifestyle in the community.
  • Maintain the highest levels of confidentiality and professionalism.
  • Ability and willingness to maintain confidentiality.
  • Self-reliant, good problem solver and results oriented.
  • Personal and professional experience in a cross-cultural setting.
  • Candidate must be willing to submit to a criminal records check.
  • Ability to read, write and speak English are mandatory.
  • Ability to read, write and speak French is considered an asset.

*Candidates with ability to read, write and speak Inuktitut will be prioritized.

Work environment

  • The incumbent must balance multiple demands and urgent requests from guests, staff and partners. 
  • Must be prepared to meet the personal and professional challenges associated with living in a northern, isolated community with limited resources.

Salary / Benefits

  • Working conditions are based on Nunavik’s health and social services network.
  • Salary will be determined depending on qualifications and experience. 
  • Probation period.
  • Mentorship or training program available (if requirements are not met).

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